← MapSathi Legal Home

Account Deletion Policy

# MapSathi — Account and Data Deletion You can request deletion of your MapSathi account and associated personal information. ## How to request deletion 1. Use the account deletion option inside MapSathi if available. 2. Alternatively, email [Support email] with the subject: **MapSathi Account Deletion Request**. 3. Include the account email or phone number needed to identify your account. Do not send passwords or OTPs. 4. We may ask for reasonable verification before processing the request. ## What happens after deletion? We will delete or anonymise personal information associated with your account, subject to applicable legal requirements and legitimate retention exceptions. Some transaction, security, fraud-prevention or dispute records may need to be retained for a legally permitted period. ## Timing We aim to process verified requests within [insert your operational target and applicable legal deadline]. **Contact:** sfzalig@gmail.com **Privacy Policy:** [Privacy Policy](../privacy-policy/index.html)